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When working for my previous employer, there was a Director who would occasionally use this short story to explain to his leaders what it meant to be accountable for the work that we do.

It’s a story about four people named Everyone, Someone, Anyone and No-one.

There was an important job to be done and Everyone was sure that Someone would do it.

Anyone could have done it, but No-one did it.

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In Melbourne today, we celebrated Labour Day by taking the day off and lounging around the house.

Today is the day that we remember the legacy of those who worked hard to create working conditions that are more balanced and sensible, the principle being that everyone should work eight hours a day, sleep for eight hours and have eight hours of recreation.

It originated in a time when most men worked hard with their hands and their toil created value to the society that they lived in.

I would like to propose an extension to this day.  I call it Emotional Labour Day.

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There are times in life and leadership when things go well and when they don’t go quite so well.

If you’re a leader, your long-term credibility can depend on how you respond to these times.

Jim Collins uses the analogy of windows and mirrors in his book “Good to Great” to describe how leaders should be responding to good times and bad.

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